1. Introduction Welcome to urnestio (“we”, “us”, “our”). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy Notice describes how we collect, use, process, and disclose your Personal Data when you visit our website urnestio.com (the “Site”) or make a purchase from us.
2. Collection of Personal Data “Personal Data” refers to any information about you from which you are identifiable. When you interact with our Site, we may collect the following information:
- Identity & Contact Data: Name, billing address, delivery address, email address, and telephone number.
- Financial & Transaction Data: Payment details (processed securely by our payment gateway providers) and details about payments to and from you, including products you have purchased from us.
- Technical & Usage Data: Internet protocol (IP) address, browser type, time zone setting, operating system, and information about how you use our Site via cookies.
3. Sources of Personal Data We collect your Personal Data primarily through:
- Direct interactions when you create an account, place an order, or subscribe to our newsletter.
- Automated technologies or interactions, such as cookies, as you browse our Site.
- Third parties, such as payment and delivery service providers.
4. Purposes of Processing We use your Personal Data for the following purposes:
- To process and deliver your order, including managing payments, fees, and charges.
- To communicate with you regarding your order, shipping updates, or customer support inquiries.
- To manage our relationship with you, including asking you to leave a review or take a survey.
- To administer and protect our business and this Site (including troubleshooting, data analysis, and system maintenance).
- To deliver relevant marketing materials and promotional offers to you (you may opt-out at any time).
5. Disclosure to Third Parties We do not sell your Personal Data. However, to fulfill our services, we may share your data with trusted third parties, including:
- Delivery and logistics service providers to ship your orders.
- Payment processing gateways to securely handle your transactions.
- IT and system administration service providers.
- Governmental authorities, if required to comply with legal or regulatory obligations.
6. Your Rights & Withdrawing Consent You have the right to request access to, correction of, or deletion of your Personal Data. If you no longer wish to receive marketing communications from us, you can unsubscribe at any time by clicking the “Unsubscribe” link at the bottom of our emails.
7. Contact Us If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:
Operating Hours: Monday – Friday, 9am – 6pm
Email: support@urnestio.com